After an outcry, WhatsApp tries to explain again its new privacy conditions




After the “WhatsApp Gate”, Facebook's messaging service is once again attacking users. Or rather, let's say that it tries again to convince them of the interest and the reliability of its new rules of use that it is definitely not giving up.

In a blog post, WhatsApp explains that it wants to 'dispel any
confusion ”regarding its new rules, noting for example that the company will not be able to“ read ”or“ listen ”to conversations.




A communication problem

This blog article, available in French (to find in the sources at the end of this article), tries somehow to reassure users. We discover the new intentions of WhatsApp to calm the fire.

In the first place, WhatsApp promises clearer communication for
dispel the 'great amount of misinformation' that can be found online regarding this update. Thus, WhatsApp has created a dedicated page on its Help Center to focus information on the update. “In the coming weeks we will be displaying a banner in WhatsApp providing more information,” the company notes. In parallel, the function
Status has been used for several weeks to directly share platform developments within WhatsApp.

It is true that since the beginning of this “WhatsApp Gate”, the company's communication has been relatively confused, encouraging users to turn to platforms like Signal.



 Ads that remain unclear

In addition to these promises of better communication, how does WhatsApp try to convince its users of the validity of these changes?

Let us first remember that the critics mainly focused on one fear: sending data from WhatsApp to Facebook on a mandatory basis in order to be able to use this information with partner companies. On this subject, a complete file is available on Clubic and goes into detail on the conditions of use.

In this new article, WhatsApp recalls that 'the messages
personal data will always be end-to-end encrypted ”and that the company“ cannot read or listen to them ”.



“Every day, millions of people start a WhatsApp chat with a business because of the greater convenience that
the application offers compared to a phone call or an exchange of emails. We charge companies for providing customer service on WhatsApp, not individuals. Some purchasing features
involve Facebook, so companies can manage their
inventory through applications' tries to defend itself WhatsApp.

However, all this remains relatively elusive and nothing is said about any of the
central issues: the fact that accepting these new terms of use is necessary to continue using WhatsApp.

The blog post ends with a tackle to alternative apps, without
name them. “We found that some of our competitors claimed that they couldn't see their users' messages; if an application does not offer end-to-end encryption by default, it means that your messages are visible ”writes the article, referring to Telegram. A communication strategy to say the least questionable.


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