After the “WhatsApp Gate”, Facebook's messaging service is once again
attacking users. Or rather, let's say that it tries again to convince
them of the interest and the reliability of its new rules of use that it
is definitely not giving up.
In a blog post, WhatsApp explains that it wants to 'dispel any
confusion ”regarding its new rules, noting for example that the company will not be able to“ read ”or“ listen ”to conversations.
A communication problem
This blog article, available in French
(to find in the sources at the end of this article), tries somehow to
reassure users. We discover the new intentions of WhatsApp to calm the
fire.
In the first place, WhatsApp promises clearer communication for
dispel
the 'great amount of misinformation' that can be found online regarding
this update. Thus, WhatsApp has created a dedicated page on its Help
Center to focus information on the update. “In the coming weeks we will
be displaying a banner in WhatsApp providing more information,” the
company notes. In parallel, the function
Status has been used for several weeks to directly share platform developments within WhatsApp.
It
is true that since the beginning of this “WhatsApp Gate”, the company's
communication has been relatively confused, encouraging users to turn
to platforms like Signal.
Ads that remain unclear
In addition to these promises of better
communication, how does WhatsApp try to convince its users of the
validity of these changes?
Let us first remember that the critics
mainly focused on one fear: sending data from WhatsApp to Facebook on a
mandatory basis in order to be able to use this information with
partner companies. On this subject, a complete file is available on
Clubic and goes into detail on the conditions of use.
In this new article, WhatsApp recalls that 'the messages
personal data will always be end-to-end encrypted ”and that the company“ cannot read or listen to them ”.
“Every day, millions of people start a WhatsApp chat with a business because of the greater convenience that
the
application offers compared to a phone call or an exchange of emails.
We charge companies for providing customer service on WhatsApp, not
individuals. Some purchasing features
involve Facebook, so companies can manage their
inventory through applications' tries to defend itself WhatsApp.
However, all this remains relatively elusive and nothing is said about any of the
central issues: the fact that accepting these new terms of use is necessary to continue using WhatsApp.
The blog post ends with a tackle to alternative apps, without
name
them. “We found that some of our competitors claimed that they couldn't
see their users' messages; if an application does not offer end-to-end
encryption by default, it means that your messages are visible ”writes
the article, referring to Telegram. A communication strategy to say the
least questionable.
إرسال تعليق